We offer admin support for Jira, Jira Service Desk and Confluence. We can operate as full time administrators if you don’t have the ressources available or if your admin team is already fully busy.
We help you save money by optimizing your licensing costs and find the best option that meets your IT and business requirements.
We also operate as highly experienced Atlassian consulting team. We will analyse the current situation and perform a thorough audit of the instance and provide a feedback with all the areas of improvements in terms of administration, project configuration, process optimization users and permissions security flaws, etc…
HERE ARE EXAMPLES OF THE DIFFERENT TOPICS COVERED BY ATLASSIAN CONSULTING EXPERTISE:
ADMINISTRATION & MAINTENANCE
Project configuration
Screen and fields customization to meet business need
Resolve admin issues and provide resolution
SLA set up
Automation rules
Page or space restriction
Permission scheme
Active Directory set up
Change documentation
Maintenance, upgrades
App assessments and installation
AUDIT & GAP ANALYSIS
Customer based survey
Current vs Goal comparison
Process and Administration auditing
Area of improvement
Impact assessment
LICENSING
Optimize licensing cost for Atlassian products and add-ons
Cloud vs Server comparison
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